A career civil servant, Chief DiBranco’s most recent demotion finds her attempting to guide some very special “specialists” who possess decidedly special needs.

As a leader, Chief’s learned the power of negative feedback and the benefits of belittling subordinates. While Chief may not be the most effective leader, she’s certainly the loudest.

Long ago, Chief entered the field of health and wellness hoping to gain personal insight into a lingering and indefinable sense of utter hopelessness. As that’s never quite panned out, Chief now views her job as an opportunity to exorcise her own inner demons at the expense of her staff.

Arleen takes comfort in knowing that every leader needs a deep dark secret which, in her case, is an acute nicotine addiction barely concealed by her obsession with Twizzlers candy.